![Jam? Just received this for Christmas, can't seem to get the top part to come off and don't won't to force it open. Introductions say to just pull it up but that Jam? Just received this for Christmas, can't seem to get the top part to come off and don't won't to force it open. Introductions say to just pull it up but that](https://preview.redd.it/ely5mjtfc4881.jpg?width=640&crop=smart&auto=webp&s=bea042933cfde62c5e9b3d7b9ca57359fa4846fd)
Jam? Just received this for Christmas, can't seem to get the top part to come off and don't won't to force it open. Introductions say to just pull it up but that
![Amazon.com: Nespresso VertuoPlus Coffee and Espresso Machine by De'Longhi, 5 Fluid Ounces, Grey: Home & Kitchen Amazon.com: Nespresso VertuoPlus Coffee and Espresso Machine by De'Longhi, 5 Fluid Ounces, Grey: Home & Kitchen](https://m.media-amazon.com/images/I/71Siw2MjX6L._AC_UF894,1000_QL80_.jpg)
Amazon.com: Nespresso VertuoPlus Coffee and Espresso Machine by De'Longhi, 5 Fluid Ounces, Grey: Home & Kitchen
![don't know if anyone has had this issue already but i've tried opening it today and it's got stuck half way and everytime i flick the button up and down it does don't know if anyone has had this issue already but i've tried opening it today and it's got stuck half way and everytime i flick the button up and down it does](https://preview.redd.it/dont-know-if-anyone-has-had-this-issue-already-but-ive-v0-xds7a69lvmg81.jpg?width=640&crop=smart&auto=webp&s=9a29d470fd6e67820635fcbb76e29fe4640674da)
don't know if anyone has had this issue already but i've tried opening it today and it's got stuck half way and everytime i flick the button up and down it does
![How to Use a Vertuo Next | Nespresso VertuoLine Coffee Machine Tutorial and Guide | A2B Productions - YouTube How to Use a Vertuo Next | Nespresso VertuoLine Coffee Machine Tutorial and Guide | A2B Productions - YouTube](https://i.ytimg.com/vi/kLIZeP9R2qA/maxresdefault.jpg?sqp=-oaymwEmCIAKENAF8quKqQMa8AEB-AH-CYAC0AWKAgwIABABGGUgYShZMA8=&rs=AOn4CLCfcVhnljFaUUkRfyMyJQwApBVXAg)